Privacy Policy

 / Privacy Policy

Privacy Policy for Cafe Meow

Effective Date: October 7 2022
Website: cafemeow.co.uk

At Cafe Meow (“we”, “our”, or “us”), we respect your privacy and are committed to protecting your personal data. This privacy policy informs you how we look after your personal data when you visit our website, book a visit, or enter our physical premises in Blackpool. It also details your privacy rights and how the law protects you under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Important Information and Who We Are

  • Company Name: Cafe Meow
  • Location: Blackpool, UK
  • Contact Email: booking@cafemeow.co.uk

2. The Data We Collect About You

We collect and process specific personal data depending on how you interact with us. This includes:

  • Booking Data: First name, last name, telephone number, and email address.
  • Visual Data (CCTV): Video recordings and images of you captured on our premises.
  • Technical Data: IP address, browser type, and cookies when you browse our website.

3. How We Use Your Data and Our Legal Basis

Under the UK GDPR, we must have a valid lawful basis to use your data. We use your data for the following purposes:

Managing Your Bookings

  • What we do: We use your name, phone number, and email address to confirm, manage, and contact you about your cafe or event bookings.
  • Lawful basis: Performance of a Contract (to fulfill your booking request).

CCTV and Public Safety

  • What we do: We operate a mandatory closed-circuit television (CCTV) system across our premises.
  • Lawful basis: Legal Obligation and Public Interest (enforced by the police for the protection of staff, customers, animals, and the general public, as well as the prevention and detection of crime).

4. Data Retention (How Long We Keep It)

  • Booking Information: Kept only as long as necessary to manage your visit and satisfy any local accounting or tax requirements.
  • CCTV Footage: Automatically overwritten after 30 days, unless required for an ongoing police investigation or legal dispute.

5. Sharing Your Data

We do not sell your personal data. We only share your data with trusted third parties in the following scenarios:

  • Booking Platforms: Third-party software providers used strictly to handle our reservation system.
  • Law Enforcement: CCTV footage and related data will be shared with the police or local authorities when legally requested or required for public safety.

6. Your Legal Rights

Under UK data protection laws, you have the right to request access to, correction of, or erasure of your personal data. You also have the right to request a copy of any CCTV footage that features your image, provided it does not compromise the privacy of others.

To exercise any of these rights, please contact us at booking@cafemeow.co.uk.